Privacy Policy

Effective Date: 10-10-2024

At Rayida (operating as EVEREST VENTURES LIMITED), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services. By accessing or using our website, you acknowledge that you have read and agree to the terms outlined here.

1. Information We Collect

We collect personal information to operate our services effectively and provide a secure, structured shopping experience. The information we collect includes:

Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing details

Payment Information

When you make a purchase, your payment information—such as card details or other payment methods—is collected and processed by trusted third-party payment processors. This information is not stored on our servers.

Usage Data

We may collect data related to your interaction with our website, including:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • General analytics metrics

This information helps us understand how visitors engage with our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfil orders

  • To provide customer support and communicate regarding your purchase

  • To send updates or promotional messages when you have opted in

  • To maintain and improve website performance and functionality

  • To comply with legal and regulatory requirements

3. How We Protect Your Information

We take the protection of your data seriously. Rayida uses technical and administrative safeguards—such as encrypted connections and secure server environments—to protect your information from unauthorized access. Despite these measures, no method of online transmission or electronic storage can guarantee complete security.

4. Sharing Your Information

Rayida does not sell or trade personal information. However, your information may be shared with trusted third-party partners who support:

  • Website functionality

  • Payment processing

  • Order fulfilment

  • Analytics and security

These partners are contractually required to keep your information confidential.

5. Cookies

Our website uses cookies to support functionality and enhance your browsing experience. Cookies help us:

  • Understand visitor behavior

  • Save your preferences

  • Improve website performance

You may choose to disable cookies through your browser settings. Please note that doing so may limit certain website features.

6. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access your personal information

  • Update or correct inaccuracies

  • Request deletion of your information (subject to legal requirements)

  • Restrict or object to certain types of processing

To exercise these rights, you may contact us using the details provided below.

Contact Us

If you have questions about this Privacy Policy or wish to request support regarding your data, our customer service team is available to assist you.

Customer Service Hours:

Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Email: support@rayida.com

Rayida is operated by EVEREST VENTURES LIMITED, a company registered in HongKong.
Company Number: 78924769
Address: Unit B53, 2/F, Phase 1, Guisheng Industrial Building, 36-40 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong
Return Address: 5450 NW 115th Ave, Miami, FL 33178, United States